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triage

triage reads an incoming support ticket and returns its urgency, category, and a ready-to-send draft reply — so a support queue effectively triages itself. Built for the Amazon Nova AI Hackathon. The live page is a static demo with a gallery of seeded example tickets and their outputs, each with a copy button for the drafted reply.

How it works

  • A single static page on S3 behind CloudFront, served from triage.hellocamie.com
  • A gallery of seeded examples: each shows a ticket alongside its urgency chip, category, and a drafted reply
  • Fully self-contained — no external assets, no backend